Bee Gagliardi

I turn customer friction into flywheels.

For 20 years, I built products. Broke them. Fixed them. Secured them. Shared them. One pattern emerged: customer experience wins every time.

"You don't rise to the level of your growth goals. You fall to the level of your customer experience systems."

I build the systems that help entire customer orgs scale.

Writing

Work With Me

• • CX Audit — Your customers leave after the sale. I review what breaks them and send you a prioritized list of fixes. You keep control. Your team owns the execution.
• • 3-Hour CX Session — We dive into your post-sale experience together. Your team sees what "good" looks like. You get clarity on one broken system fast.
• • Reach Out — Email me what's broken. We'll hop on a call. I'll show you how to fix it.

Connect

• • Follow me on X and LinkedIn.
• • Get Hive Five. My weekly newsletter on tech, security, and systems thinking.
• • Shoot me an email hi@beegagliardi.com.